FREQUENTLY ASKED CLIENT QUESTIONS

HOW/WHERE DO I ACCESS MY PAYSTUBS?

You can find your paystub by logging in to www.rsishifts.com signing in with your username (last name + last 4 of your social i.e. smith1234) and password (default – same as username with a capital letter i.e. Smith1234). You can then select the Payroll tab, and then choose Paychecks. Please view the video below for more information!

HOW/WHERE DO I ACCESS MY W2?

You can retrieve your W2 by logging in to www.rsishifts.com signing in with your username (last name + last 4 of your social i.e. smith1234) and password (default – same as username with a capital letter i.e. Smith1234). From there, click on the Payroll tab and select W2s. Watch the video below for more information!

HOW DO I FIND MY SHIFTS USERNAME AND/OR PASSWORD?

Your default Username for www.rsishifts.com is your last name + the last 4 of your social i.e. smith1234. Your default password is the exact same as your Username with a capital letter i.e. Smith1234.

If you forgot your password, you can click on the Forgot Password link on the login screen at www.rsishifts.com. If your default Username is not working, please contact your Shifts Administrator at the restaurant as we will not know what any of your Usernames or Passwords are if they are not the default settings; your Shifts Admin is the ONLY person who can reset them.

I'M AN EMPLOYEE OF AN RSI CLIENT AND HAVE ANOTHER QUESTION

Please reach out to your RSI Shifts Administrator at the restaurant; we are not legally permitted to speak with anyone at the restaurant who is not listed on the restaurant’s RSI Account

I'M A SHIFTS ADMINISTRATOR AND I HAVE ANOTHER QUESTION

If you are an Administrator and have a question that was not addressed above, for further assistance, please call us at 303-458-1204 or submit a Support Request to the department needed.